Dear Renata Hotel Guest;
As Renata Hotel; We respect and attach importance to the privacy of our guests' private lives. For this reason, we would like to inform you about the Law No. 6698 on the Protection of Personal Data (KVKK), which is in force in order to protect fundamental rights and freedoms in the use of personal data.
Our guests can use their personal data, sensitive personal data and family and relative Data (name, surname, date of birth, mobile phone number, e-mail, gender, address, profession, education, marital status, license plate, identity information, accommodation, expenditure information). , billing information, health data, food allergy, photo, name, surname and e-mail address of relatives who can be contacted in case of emergency, guest product information, guest arrival and departure dates, agency/company information) from the reception of our hotel, website and call center. from channels; they can transmit it to us verbally, in writing or electronically.
We process your personal data that you have shared with us in order to offer you a better service and to customize the products and services offered by our hotel according to your tastes, usage habits and needs.
We use your data; we always keep it safely and for reservation, information processing, advertising, marketing, promotion, business development, security, promotion, campaign notification, survey, customer satisfaction research, and also with our business partners, suppliers (authorized or employees) and officials of our company. , our shareholders, legally authorized public institutions and private individuals, by taking the necessary precautions, we use the transfer and sharing for the purpose of providing our services and fulfilling our legal obligations, and we do not share them with anyone else.
By contacting us at any time; You can learn the purpose of using your personal data, with which organizations and for what purpose.
You can request the correction of your incomplete or incorrectly recorded and used information, and the deletion of your information if the conditions stipulated by the law are met.
In order to take advantage of your rights under the law, you can send your request in writing to our hotel, for detailed information, you can review the link www.renatahotel.com/kvkk and the Law on the Protection of Personal Data No. 6698.
Mermerler Yapı Otomotiv Tic. A.Ş.
Nakiye Elgün Sok. No:44 Osmanbey/Şişli/İSTANBUL
TEL: +90 (212) 282 42 42
FAX: +90 (212) 278 74 74